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Fractional Research Lead

I help product teams understand their customers before they build the wrong thing.

Based in Atlanta. Available everywhere.

I’ve spent 25 years talking to people in repair shops, break rooms, and living rooms, so clients save months and real money by not guessing.

Illustration of a lightbulb surrounded by research tools including a laptop, magnifying glass, phone, sticky notes, and pencil

What it’s like to work together

“Quick study and valued partner… able to synthesize customer feedback in a short period of time so we could immediately act on the results.”
Michelle Quiles Product Manager, Mailchimp
“Very thorough, detail-oriented, flexible, and easy to work with. I would be happy to work with Matt again any time.”
Cheryl Buersmeyer Project Manager, User Insight
“His patience in working with the users and the tools was saint-like. I couldn’t ask for a better research partner.”
Phillip Zannini UX Director, Center for Creative Leadership

A few of the teams I've worked with

  • Mailchimp
  • NAPA
  • HP
  • Cox
  • Center for Creative Leadership
  • Mayo Clinic
  • KontrolFreek
  • Dropbox
  • TOTO
  • Sage
  • Passport
  • ConstructConnect
  • Lowe's
  • SafraPay
  • Roadie
  • Amplify
  • Goddard
  • Glory