Reliable. Flexible. Objective.

 

I help companies learn about people so they can make better products, software, and services.

In 2009, I founded 80 Watts to help businesses make confident decisions by leveraging user research.

Each project begins with a tailored research plan based on your specific goals. Then comes the fun part: we learn what your users need and why they do what they do.

Whether you want help with a project or just need advice about a tricky problem, don't hesitate to contact me!

 
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Services

  • Discovery

    Sometimes it’s hard to get started on a project. I can help you get your project off on the right foot by identifying business needs and project goals, and by conducting exploratory research.

  • UX Research

    What people want and what people need aren't always the same thing. By using research methods like interviews and field studies, we can learn more about your users’ goals to make sure you're solving real problems.

  • Consulting

    Is your team stuck? Want someone who’s impartial to evaluate your design or research plan? A fresh perspective is just what you need to get out of a rut and kick-start your creativity.

  • Usability Testing

    Do you have something built or designed and you wonder whether people can use it? Usability testing is a powerful tool to see how people use your product and determine if they can be successful.

  • Training

    Does your team have knowledge gaps that you’d like to close? I can teach your team the necessary skills to tackle UX research on their own.

About Matt Wallens

Let’s work together.

Design research doesn’t require fancy labs or expensive equipment. As a freelance UX research consultant, I’ll work with you to meet your project goals while staying within budget and time constraints. My intention is to reduce friction to get things done.

When I'm not working, I enjoy hiking, whiskey tasting, and exploring Atlanta’s delicious taco scene. I'm also the founder and co-organizer of the User Research Atlanta professional organization.

 

“The best user experience design involves the people who will be affected by the solutions we create.”