80 Watts is a user experience consultancy focused on research, strategy, and training
Understanding people to turn good ideas into great products and services.
An engaging user experience doesn’t happen by accident
Instead of guessing, I'll learn about your users to ensure your product will make an impact by solving real problems.
Are you in the early stages of a project when things are fuzzy, in the later phases when feedback is needed, or somewhere in between? No matter where your project is, I can help.
I work with internal teams and outside consultancies who recognize the value of a strong user experience to seamlessly weave the voice of the customer into their projects.
Services include
Discovery
User Research
Training
Usability Testing
Consulting
What clients say
“Matt is great to work with. He is a good listener, quick study and valued partner. He was able to quickly get up to speed on the customer problem and work with us to develop the right approach and questions.
He does a great job making customers feel comfortable during user testing. And I was most grateful that when under a tight deadline, he was able to synthesize the customer feedback in a short period of time so we could immediately act on the results.”
“I recently worked on a rather complex research and design project where Matt Wallens was contracted with User Insight to be our researcher to run interviews on a prototype that was very complex and industry-specific.
Matt took the time to really review and understand the designs and ask lots of questions in advance of the interviews to be sure he understood everything correctly. He is very thorough, detail-oriented, flexible, and easy to work with. I would be happy to work with Matt again any time.”
“We engaged Matt and 80 Watts to help us with early stage clickable prototype and alpha application testing for a new product. 80 Watts served as a one stop shop for us, allowing me to hand off large parts of the coordination, all of the scripting and the hosting of the testing.
During testing, Matt was amazing at working with the users. His questions elicited thought out responses, his patience in working with the users and the tools (they were alpha too!) was saint-like.
All in all, I couldn’t ask for a better research partner and I hope that we can continue our relationship with Matt and 80 Watts in the years to come.”
TRAINING
Give your team more experience
You’re trying hard to design the best user experiences for your customers, but you don’t have the luxury of an experienced UX research team.
I can teach your team the core theories, methods, and techniques of user research.
